Malcom Gladwell’s best-seller “Outliers: The Story of Success” helps define that uber-successful people are not always the smartest people in the room. Rather, there is a convergence of circumstances with their upbringing, when and where they were born and how they harness their passions by devoting a minimum of 10,000 hours towards in-depth learning in the area they ultimately master. The 10,000 hours roughly translates into an average of 10 years of single-minded focus on the work for at least 4.5 hours per workday. Clearly this can be accelerated by spending more hours in the day at the effort but Gladwell asserts that you rarely can shorten the 10,000 hours to absolutely master something. His examples are athletes, artists and technicians, to name just a subset.

We are, at this moment, experiencing a convergence of circumstances with the global economy and use of multiple “drop-in” workspace options by the mobile worker. The mobile worker, too, has several profiles: entrepreneur; government teleworker; corporate “nomad” and student, among others.

The OBC (Office Business Center)/Workspace industry has spent the past 10 years on a trajectory to intersect perfectly with the need for “on-demand” space or “Workspace As A Service”. During this period, centers have upgraded infrastructure and expanded their technology offerings to keep up with client demand in the form of VoIP telecommunications technology, wi-fi and now fibre optic cabling to exploit the need for higher bandwidth used for video streaming, for example.

The question now is how to capitalize on this tsunami of workspace evolution?

-Workspace configuration – open up the workspace and take down a few walls. Open plan seating contributes to the opportunity for users to collaborate. This doesn’t mean tearing down all the walls simply to respond to a trend. There are degrees of privacy that users of these types of spaces desire and it changes based on the nature of the work they are doing. By providing multiple options, the space conforms to the function rather than the user having to conform to the space.

-Technology to market the offering – get the most bandwidth available in your market. The expectation that you will be providing instant and high-quality access is the norm, NOT the exception. Our colleagues at the

April 27th, 2012

Posted In: Blog, General, International, Office Business Centers, Real Estate, Technology, Workspace

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